Effective Date: October 3, 2024

At Clean and Bright Solutions, accessible from https://mycleanandbright.com, your privacy is one of our main priorities. This Privacy Policy outlines the types of information we collect and how we use, store, and protect it. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: When you contact us through forms or place orders, we may collect personal information such as your name, email address, phone number, billing address, and service details.
• Payment Information: If you make purchases, we may collect payment information such as credit/debit card details, though this data is processed through third-party payment providers and is not stored on our servers.
• Usage Data: We may collect information about how you interact with our website, including IP addresses, browser type, pages visited, and time spent on the site.
• Cookies and Tracking: We use cookies and other tracking technologies to improve user experience, track usage, and remember preferences.
• SMS/Text Message Data: If you opt-in to receive updates or notifications via SMS (Short Message Service), we may collect your phone number and any information you share through SMS communication, including responses to our messages.

2. How We Use Your Information

The information we collect is used in the following ways:

• To provide, operate, and maintain our services.
• To process orders and manage payments.
• To improve website functionality and customer service.
• To send you service-related communications, including order confirmations, service updates, and promotional offers.
• Text Messages/SMS: If you opt-in to receive text message updates, we will use your phone number to send you SMS notifications related to your service requests, order statuses, appointment reminders, and promotional messages. You may opt-out at any time by following the instructions provided in the SMS.
• To comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We share information with service providers who assist in payment processing, website hosting, SMS message distribution, and other essential functions.
• Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

4. Data Security

We are committed to protecting your information. We employ industry-standard measures such as encryption and secure protocols to safeguard your data. However, no method of transmission over the internet or via SMS is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access and Correction: You may request a copy of the data we hold about you and request corrections if necessary.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You may opt out of receiving marketing communications or text messages by following the unsubscribe instructions in our emails or SMS.

To exercise your rights, please contact us at info@mycleanandbright.com.

6. Third-Party Links

Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their practices.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete the information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Your continued use of the website or SMS services after any changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Clean and Bright Solutions
10174 Highway 41 Ste. 113
Madera, CA 93636
Email: info@mycleanandbright.com

This privacy policy was last updated on October 3, 2024.

SMS/Text Messaging Opt-In & Opt-Out Policy

By opting into our SMS/text message services, you agree to receive recurring messages related to your orders, service updates, appointment reminders, and promotional offers. Message frequency may vary.

• Opt-Out: You may unsubscribe from SMS messages at any time by replying “STOP” to any message.
• Message and Data Rates: Message and data rates may apply depending on your mobile carrier.
• Help: For assistance, reply “HELP” to any message or contact us directly at info@mycleanandbright.com.

By providing your phone number and opting in to receive text messages, you consent to these terms and acknowledge that you have reviewed our full privacy policy.